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Protocols9 June 2026·3 min read

Directory sync beyond SCIM: Why "we support SCIM" isn't enough

It is easy to read a specification and conclude the problem is solved.

Paycux engineering

It is easy to read a specification and conclude the problem is solved. It is harder to sit with the twenty implementations that each read the same paragraph differently and still call themselves compliant.

This piece walks through how we think about it at Paycux, what we have changed our minds about, and where the sharp edges are.

The part nobody tells you about SCIM

Consider the part nobody tells you about scim. Version the assumption, not just the code. Write down what you expect from the peer, and make the failure loud when it stops being true, because the alternative is a connection that half works for six weeks.

Normalization is the whole job. Two providers can be perfectly compliant and still disagree about what a group membership is, whether a logout is meaningful, and which attribute carries the email address.

What building the fallbacks actually involves

What building the fallbacks actually involves deserves its own treatment. Version the assumption, not just the code. Write down what you expect from the peer, and make the failure loud when it stops being true, because the alternative is a connection that half works for six weeks.

Normalization is the whole job. Two providers can be perfectly compliant and still disagree about what a group membership is, whether a logout is meaningful, and which attribute carries the email address.

  • Validate signature, issuer, audience and expiry as four separate checks
  • Normalize provider attributes into one internal shape
  • Fail loudly when a peer stops meeting a documented assumption
  • Keep a fixture per provider so regressions surface in CI

Polling infrastructure

Consider polling infrastructure. Normalization is the whole job. Two providers can be perfectly compliant and still disagree about what a group membership is, whether a logout is meaningful, and which attribute carries the email address.

Normalization is the whole job. Two providers can be perfectly compliant and still disagree about what a group membership is, whether a logout is meaningful, and which attribute carries the email address.

Webhooks, but not only webhooks

Consider webhooks, but not only webhooks. Normalization is the whole job. Two providers can be perfectly compliant and still disagree about what a group membership is, whether a logout is meaningful, and which attribute carries the email address.

Treat anything the other side sends as untrusted input until it has been through validation you wrote. Signature checks, issuer checks, audience checks and expiry checks are four separate decisions, and skipping any one of them is a real vulnerability rather than a theoretical one.

Version the assumption, not just the code.

Conflict resolution across sources

Consider conflict resolution across sources. Version the assumption, not just the code. Write down what you expect from the peer, and make the failure loud when it stops being true, because the alternative is a connection that half works for six weeks.

Version the assumption, not just the code. Write down what you expect from the peer, and make the failure loud when it stops being true, because the alternative is a connection that half works for six weeks.

Schema normalization

Consider schema normalization. Version the assumption, not just the code. Write down what you expect from the peer, and make the failure loud when it stops being true, because the alternative is a connection that half works for six weeks.

Normalization is the whole job. Two providers can be perfectly compliant and still disagree about what a group membership is, whether a logout is meaningful, and which attribute carries the email address.

The actual cost

The actual cost is where this gets concrete. Normalization is the whole job. Two providers can be perfectly compliant and still disagree about what a group membership is, whether a logout is meaningful, and which attribute carries the email address.

Normalization is the whole job. Two providers can be perfectly compliant and still disagree about what a group membership is, whether a logout is meaningful, and which attribute carries the email address.

Where this leaves us

None of this is exotic. It is the ordinary discipline of deciding what you own, writing down what you assume, and making the failures loud enough to notice.

If you are working through the same problem and want to compare notes, the docs cover the mechanics and the console shows the behaviour on your own data.

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