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Enterprise23 December 2020·3 min read

A Guide to Enterprise Sales for Early-stage Founders

Moving upmarket is usually described as a go-to-market decision.

Paycux engineering

Moving upmarket is usually described as a go-to-market decision. It arrives as an engineering one: a list of requirements attached to a contract, with a date.

This piece walks through how we think about it at Paycux, what we have changed our minds about, and where the sharp edges are.

Why early-stage founders should learn enterprise sales

That brings us to why early-stage founders should learn enterprise sales. The cost is not the first integration; it is the long tail. Providers disagree in small ways, certificates expire, tenants move, and each one becomes something you own indefinitely.

The requirements look arbitrary until you map each one to a failure the buyer has already lived through. Single sign-on exists because someone left and kept access. Provisioning exists because a contractor's account outlived their contract.

Enterprise deals are profitable

Consider enterprise deals are profitable. The requirements look arbitrary until you map each one to a failure the buyer has already lived through. Single sign-on exists because someone left and kept access. Provisioning exists because a contractor's account outlived their contract.

Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.

  • Map each requirement to the failure it prevents
  • Count the long tail, not the first integration
  • Decide who owns the plumbing for the next three years
  • Make the buy-versus-build trade explicitly

Enterprise sales create a bigger market

That brings us to enterprise sales create a bigger market. Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.

Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.

Enterprises exert an inevitable gravity on business development

Enterprises exert an inevitable gravity on business development is where this gets concrete. Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.

The requirements look arbitrary until you map each one to a failure the buyer has already lived through. Single sign-on exists because someone left and kept access. Provisioning exists because a contractor's account outlived their contract.

The cost is not the first integration; it is the long tail.

How to start loving (or at least tolerating) enterprise sales

That brings us to how to start loving (or at least tolerating) enterprise sales. The cost is not the first integration; it is the long tail. Providers disagree in small ways, certificates expire, tenants move, and each one becomes something you own indefinitely.

The requirements look arbitrary until you map each one to a failure the buyer has already lived through. Single sign-on exists because someone left and kept access. Provisioning exists because a contractor's account outlived their contract.

Need-to-know enterprise sales terminology

That brings us to need-to-know enterprise sales terminology. Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.

Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.

How to start selling to enterprises

How to start selling to enterprises deserves its own treatment. Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.

Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.

Where this leaves us

The pattern repeats across every system we have looked at: the hard part is not the mechanism, it is keeping the mechanism honest as the surrounding assumptions change.

If you are working through the same problem and want to compare notes, the docs cover the mechanics and the console shows the behaviour on your own data.

Everything here, already built

Sign-in, enterprise SSO, directory provisioning, roles and an audit trail behind one API. Start with the quickstart and have a working sign-in this afternoon.

Start selling to enterprise customers

Create an account, point sign-in at Paycux, and get back to the part of the product that is actually yours.