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Product1 August 2025·3 min read

How to sync users from Google Workspace to a Ruby on Rails app using Paycux

The best signal that a feature is right is not that people ask for it.

Paycux engineering

The best signal that a feature is right is not that people ask for it. It is that people describe their problem in the shape of it before you have built anything.

This piece walks through how we think about it at Paycux, what we have changed our minds about, and where the sharp edges are.

Prerequisites

Prerequisites is where this gets concrete. Defaults are the product. Most people will never open the settings screen, which means the behaviour you chose for them is the behaviour they will experience forever.

Defaults are the product. Most people will never open the settings screen, which means the behaviour you chose for them is the behaviour they will experience forever.

Step 1: Install the SDK

Step 1: Install the SDK deserves its own treatment. Ship the smallest version that is honest about its limits. A feature that does one thing completely beats one that does five things with an asterisk on each.

Ship the smallest version that is honest about its limits. A feature that does one thing completely beats one that does five things with an asterisk on each.

  • Choose defaults as carefully as features
  • Settle the name before you ship the thing
  • Ship the smallest honest version
  • Say plainly what the feature does not do

Step 2: Set secrets

Consider step 2: set secrets. Ship the smallest version that is honest about its limits. A feature that does one thing completely beats one that does five things with an asterisk on each.

Defaults are the product. Most people will never open the settings screen, which means the behaviour you chose for them is the behaviour they will experience forever.

Step 3: Configure the Google Workspace connection

Step 3: Configure the Google Workspace connection deserves its own treatment. Defaults are the product. Most people will never open the settings screen, which means the behaviour you chose for them is the behaviour they will experience forever.

Defaults are the product. Most people will never open the settings screen, which means the behaviour you chose for them is the behaviour they will experience forever.

Ship the smallest version that is honest about its limits.

Step 4: Sync users and groups to your app

Consider step 4: sync users and groups to your app. Defaults are the product. Most people will never open the settings screen, which means the behaviour you chose for them is the behaviour they will experience forever.

Defaults are the product. Most people will never open the settings screen, which means the behaviour you chose for them is the behaviour they will experience forever.

About events

About events is where this gets concrete. Defaults are the product. Most people will never open the settings screen, which means the behaviour you chose for them is the behaviour they will experience forever.

Ship the smallest version that is honest about its limits. A feature that does one thing completely beats one that does five things with an asterisk on each.

Sync events to your app

Sync events to your app deserves its own treatment. Naming is design work. If the team argues about what to call something, the disagreement is usually about what it is, and shipping before that is settled means shipping the confusion to customers.

Ship the smallest version that is honest about its limits. A feature that does one thing completely beats one that does five things with an asterisk on each.

Where this leaves us

None of this is exotic. It is the ordinary discipline of deciding what you own, writing down what you assume, and making the failures loud enough to notice.

If you are working through the same problem and want to compare notes, the docs cover the mechanics and the console shows the behaviour on your own data.

Everything here, already built

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