The gap between selling to teams and selling to companies is not a pricing change. It is a different set of people, a different set of questions, and a set of features nobody on your roadmap asked for.
This piece walks through how we think about it at Paycux, what we have changed our minds about, and where the sharp edges are.
Why should you cross the enterprise chasm?
Why should you cross the enterprise chasm? deserves its own treatment. The cost is not the first integration; it is the long tail. Providers disagree in small ways, certificates expire, tenants move, and each one becomes something you own indefinitely.
The cost is not the first integration; it is the long tail. Providers disagree in small ways, certificates expire, tenants move, and each one becomes something you own indefinitely.
Why is this difficult?
That brings us to why is this difficult?. Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.
Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.
- Map each requirement to the failure it prevents
- Count the long tail, not the first integration
- Decide who owns the plumbing for the next three years
- Make the buy-versus-build trade explicitly
So what are enterprise-ready features?
So what are enterprise-ready features? deserves its own treatment. The cost is not the first integration; it is the long tail. Providers disagree in small ways, certificates expire, tenants move, and each one becomes something you own indefinitely.
The requirements look arbitrary until you map each one to a failure the buyer has already lived through. Single sign-on exists because someone left and kept access. Provisioning exists because a contractor's account outlived their contract.
Visibility = Audit Logs
Consider visibility = audit logs. Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.
The cost is not the first integration; it is the long tail. Providers disagree in small ways, certificates expire, tenants move, and each one becomes something you own indefinitely.
Price the work honestly.
Control = SSO/SAML
Control = SSO/SAML deserves its own treatment. Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.
Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.
Trust = Security Policy
Consider trust = security policy. The requirements look arbitrary until you map each one to a failure the buyer has already lived through. Single sign-on exists because someone left and kept access. Provisioning exists because a contractor's account outlived their contract.
The requirements look arbitrary until you map each one to a failure the buyer has already lived through. Single sign-on exists because someone left and kept access. Provisioning exists because a contractor's account outlived their contract.
Conclusion
Conclusion is where this gets concrete. Price the work honestly. A quarter spent building identity plumbing is a quarter not spent on the product the customer actually chose you for, and that trade should be made deliberately rather than by default.
The cost is not the first integration; it is the long tail. Providers disagree in small ways, certificates expire, tenants move, and each one becomes something you own indefinitely.
Where this leaves us
If there is one thing worth taking away, it is that the expensive decisions are the ones made implicitly. Making them on purpose costs an afternoon.
If you are working through the same problem and want to compare notes, the docs cover the mechanics and the console shows the behaviour on your own data.
Everything here, already built
Sign-in, enterprise SSO, directory provisioning, roles and an audit trail behind one API.