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Security policy document examples for B2B SaaS apps

Almost every incident worth writing about starts with something that was working exactly as designed.

Almost every incident worth writing about starts with something that was working exactly as designed. The design was just describing a different world than the one the system ended up in.

This piece walks through how we think about it at Paycux, what we have changed our minds about, and where the sharp edges are.

Four topics every security policy document for a B2B SaaS app needs

Consider four topics every security policy document for a b2b saas app needs. Detection beats prevention when prevention is uncertain. If you cannot stop a class of abuse outright, make sure it produces a signal loud enough that someone sees it the same day.

Rotate on a schedule, not on an incident. A rotation path that has been exercised is a routine change; one that has never been used is an outage waiting for the worst possible moment.

How Slack documents authentication

How Slack documents authentication is where this gets concrete. Detection beats prevention when prevention is uncertain. If you cannot stop a class of abuse outright, make sure it produces a signal loud enough that someone sees it the same day.

Blast radius is the metric that actually matters. A credential that can read one organization's data is an incident; the same credential scoped to every organization is a company-ending event, and the difference is a design decision made months earlier.

  • Scope credentials to the smallest useful blast radius
  • Alert on the abuse you cannot prevent
  • Exercise the rotation path before you need it
  • Log the decision, not just the outcome

How Stripe documents data security

How Stripe documents data security is where this gets concrete. Detection beats prevention when prevention is uncertain. If you cannot stop a class of abuse outright, make sure it produces a signal loud enough that someone sees it the same day.

Rotate on a schedule, not on an incident. A rotation path that has been exercised is a routine change; one that has never been used is an outage waiting for the worst possible moment.

Detail your data transportation protocols (data in transit)

That brings us to detail your data transportation protocols (data in transit). Detection beats prevention when prevention is uncertain. If you cannot stop a class of abuse outright, make sure it produces a signal loud enough that someone sees it the same day.

Blast radius is the metric that actually matters. A credential that can read one organization's data is an incident; the same credential scoped to every organization is a company-ending event, and the difference is a design decision made months earlier.

Detection beats prevention when prevention is uncertain.

How Google’s GSuite documents risk management

How Google’s GSuite documents risk management is where this gets concrete. Detection beats prevention when prevention is uncertain. If you cannot stop a class of abuse outright, make sure it produces a signal loud enough that someone sees it the same day.

Rotate on a schedule, not on an incident. A rotation path that has been exercised is a routine change; one that has never been used is an outage waiting for the worst possible moment.

How Dropbox documents compliance

That brings us to how dropbox documents compliance. Detection beats prevention when prevention is uncertain. If you cannot stop a class of abuse outright, make sure it produces a signal loud enough that someone sees it the same day.

Detection beats prevention when prevention is uncertain. If you cannot stop a class of abuse outright, make sure it produces a signal loud enough that someone sees it the same day.

The best security policy documents are transparent

That brings us to the best security policy documents are transparent. Detection beats prevention when prevention is uncertain. If you cannot stop a class of abuse outright, make sure it produces a signal loud enough that someone sees it the same day.

Detection beats prevention when prevention is uncertain. If you cannot stop a class of abuse outright, make sure it produces a signal loud enough that someone sees it the same day.

Where this leaves us

None of this is exotic. It is the ordinary discipline of deciding what you own, writing down what you assume, and making the failures loud enough to notice.

If you are working through the same problem and want to compare notes, the docs cover the mechanics and the console shows the behaviour on your own data.

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