Skip to content
All articles
Engineering25 March 2024·3 min read

March Updates

Most systems do not fail because someone chose the wrong database.

Paycux engineering

Most systems do not fail because someone chose the wrong database. They fail because a reasonable decision kept being reasonable long after the conditions that justified it had changed.

This piece walks through how we think about it at Paycux, what we have changed our minds about, and where the sharp edges are.

How it breaks

Consider how it breaks. Idempotency is not a nice-to-have in any system with retries. Key on an identifier the caller supplies, store the outcome, and return the same answer to the same key rather than doing the work twice.

Idempotency is not a nice-to-have in any system with retries. Key on an identifier the caller supplies, store the outcome, and return the same answer to the same key rather than doing the work twice.

What to do instead

Consider what to do instead. Measure before you optimise, then measure the thing users feel rather than the thing that is easy to instrument. A p50 that looks fine while the p99 is unusable is a reporting failure, not a performance one.

Idempotency is not a nice-to-have in any system with retries. Key on an identifier the caller supplies, store the outcome, and return the same answer to the same key rather than doing the work twice.

  • Name the boundary before you cross it
  • Measure what users feel, not what is easy to instrument
  • Make every retried operation idempotent
  • Write down the assumption that would invalidate the design

Make the boundary explicit.

Where this leaves us

Where this leaves us is where this gets concrete. Idempotency is not a nice-to-have in any system with retries. Key on an identifier the caller supplies, store the outcome, and return the same answer to the same key rather than doing the work twice.

Measure before you optimise, then measure the thing users feel rather than the thing that is easy to instrument. A p50 that looks fine while the p99 is unusable is a reporting failure, not a performance one.

Where this leaves us

None of this is exotic. It is the ordinary discipline of deciding what you own, writing down what you assume, and making the failures loud enough to notice.

If you are working through the same problem and want to compare notes, the docs cover the mechanics and the console shows the behaviour on your own data.

Everything here, already built

Sign-in, enterprise SSO, directory provisioning, roles and an audit trail behind one API. Start with the quickstart and have a working sign-in this afternoon.

Start selling to enterprise customers

Create an account, point sign-in at Paycux, and get back to the part of the product that is actually yours.