Illustrative example
Northwind Trading is a composite example, not a named customer. The situation and the way it was solved are drawn from what teams actually bring to us; the company itself is invented. Real customer stories are published only with the customer’s permission and their own name on them.
The situation
Passport.js had carried them from launch to their first hundred customers. It stopped scaling the moment enterprise buyers started asking for their own identity provider: every new connection meant a strategy, a config branch and a deploy.
What they did
They imported existing accounts with their original identifiers preserved, then ran both sign-in paths in parallel for a month. New sessions went through Paycux; old ones expired naturally.
What changed
Connection setup moved from an engineering ticket to a link the customer's IT administrator opens themselves. The auth strategy directory is gone.
Add SSO, the easy way
Everything in this story is something the platform already does. Start with the quickstart and have a working sign-in this afternoon.